Privacy Policy

Your data is safe.
We respect our customers and protect their information.

The website respects the privacy of all visitors and users of the website and is committed to protecting personal information if the visitor/user decides to share it. Some sections and/or features of this website can be accessed without disclosing any personal information by the visitor.

However, when the collection of personal information is necessary to provide services or when each visitor decides to provide some of their personal data, the use of that information and data will be carried out in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016) in order to ensure the confidentiality and security of the personal data provided.

The entity responsible for collecting and processing personal data is Bike Zone SA, from now on referred to as Bike Zone.

Within the scope of customer data management, the personal data collected will only be transmitted to administrative employees of Bike Zone, with the sole and exclusive purpose of the online sale of products sold by Bike Zone, making and executing contact to provide information about any topic requested by the user, holder of the personal data collected.

The provision of personal data is optional and the right to access, rectification and cancellation of any data provided will always be guaranteed, in accordance with the law, and this right may be written to Bike Zone, SA Av. D. João II, n.º 382 CP 4715-275 Braga or email

1. Use of “Personal Data”

1.1 When using this portal, the User must be aware of the following provisions as they are requested to provide Bike Zone with certain personal data in advance, which will be referred to as “Personal Data”.

1.2 This Personal Data protection policy applies to all personal information electronically collected and stored by Bike Zone, through the various forms on this website for voluntary completion.

1.3 The reserved area is exclusive for the User of the website to make an Online purchase.

1.4 Personal Data may be the User’s own or that of Third Parties who have in some way authorized the User to use them. The User is solely responsible for obtaining the consent of Third Party Data Holders, who are not the subject of the Data.

1.5 Bike Zone guarantees the safeguarding of the right to protection of all personal data, in accordance with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ), which are voluntarily provided by its Owner, User of this portal, and whose processing is unequivocally authorized by him, and they are treated by Bike Zone, in a confidential and exclusive manner, in accordance with national and community legislation in force, through employees or representatives duly authorized for this purpose.

1.6 Bike Zone applies appropriate technical and organizational security measures, consistent with national and international information practices, to protect your personal information. These measures include the portal and the online technology it requires, administrative, technical, physical and organizational measures to protect personal data from misuse, unauthorized access or disclosure, loss, alteration or destruction thereof.

2. The collection and use of Personal Data and other personal information

2.1 The User provides their Personal Data or other information in various ways, if they so choose, with Bike Zone proposing to identify which fields are mandatory, essential for the correct use of the intended functionality, with the data being collected by Bike Zone for online sales and contact details, namely: Name, Email, Date of Birth, Address, Telephone, Mobile etc…

2.2 The data provided will be used to execute the purchase made and to provide information and is intended to be processed by employees who have these functions, and who are bound by the duty of secrecy and confidentiality.

2.3 In the forms in which the User is providing their data, the data of which they are the sole and exclusive Holder, the User gives their express authorization for the use of the data when they select the respective check-box: “I authorize the use of the data provided under the terms defined here and for the purposes set out and that I am legally and legitimately authorized to transfer them on behalf of and on behalf of the holder thereof.”

2.4 Furthermore, if the User so wishes, and only for forms in which they only provide their data, the User can authorize Bike Zone to use their data for promotional and marketing purposes through any communication channel, when selecting the check-box “I authorize Bike Zone to use my data for promotional and marketing purposes through any communication channel”.

3. Consent of the holder

3.1. The User and Data Holder authorizes Bike Zone to:

a) Collect additional personal data from public bodies, specialized companies and other private entities, to confirm or complete the collected elements necessary to manage the contractual relationship;

3.2. The data transmitted to Bike Zone is incorporated and processed in a file under its responsibility, with the sole purpose of managing the service requested by the customer, in order to comply with applicable legal requirements.

3.3 The User authorizes the processing of said data and accepts access to it by Bike Zone Employees who carry out any of the activities necessary to execute orders, provide information and promote services.

3.4. The User is free to provide or not the requested information (which does not constitute a legal obligation) and to authorize or not its processing, when submitting a duly completed form.

3.5. The User accepts that by not providing all the requested information, they may not be able to achieve the correct functioning of some present and/or future functionalities on the portal, as well as the effectiveness of subsequent sending, computer processing, consultation or contact.

3.6. The User/Data Subject has the right to withdraw their consent at any time, without compromising, in this case, the lawfulness of the processing carried out based on the consent previously given.

4. Transfer of Personal Data

4.1. The data may be provided to judicial or administrative authorities, as long as it is in compliance with a legal obligation under the responsibility of Bike Zone.

4.2. Bike Zone will not sell its user database to third parties.

4.3. The data, depending on the purpose for which it was collected, may be provided to the following categories of recipients: accounting service providers, IT service providers who were subcontracted by Bike Zone, for the respective purpose, and who are committed a priori to the User to the same duties of conservation and use of the Personal Data transferred.

5. Retention of Personal Data

All Personal Data is kept by Bike Zone as long as the existing relationships between this Company and the respective Holders remain in force, or for the purpose for which they were collected remains in force, in order to allow the Holders to be identified until they have ceased. definitely these relationships.

6. Rights of Data Subjects

6.1. The Data Holder may, at any time, exercise the rights of access, rectification and deletion of their Personal Data, by postal mail, to Bike Zone – Comércio de Bicicletas Av. D. João II, n.º 382 CP 4715- 275 Braga or email

6.2. Whenever the User has to provide data from Third Parties, they are obliged to inform them about what is indicated in the previous paragraph and obtain their consent, before transmitting them to Bike Zone,

6.3. As a recipient of communications within the scope of direct marketing, namely e-mail marketing, the User or Holder of Personal Data used for this purpose may deactivate the sending of these same promotional communications through the “deactivate/unsubscribe” option, available in each of the communications sent.

7. Access to Third Party Personal Data

Access to information on the execution of the purchase and sale contracts entered into assumes that the User has already obtained the clear and express consent of the Holders of that Personal Data.

8. Database and marketing

8.1. Bike Zone is authorized by the User to use the data provided in the registration process on this portal for communication, promotional and marketing purposes, by sending information about products and services that may be of interest to the User, through various communication channels. communication, namely: email.

8.2. As a recipient of communications within the scope of direct marketing actions, namely e-mail marketing, the user may deactivate the sending of these same promotional communications through the “deactivate/unsubscribe” option, available in each of the communications sent.

9. Obligations of entities involved in data processing

9.1 Each of the entities involved in the processing of your data is obliged to comply with applicable data protection legislation, in particular with regard to the security and confidentiality of its processing.

9.2. Those responsible for processing Personal Data, as well as people who, in the exercise of their functions, have knowledge of them, are obliged to maintain professional secrecy in accordance with the law.

10. Declaration on knowledge of the use of sensitive and non-sensitive data collected and respective consent

10.1. The User, being aware that Bike Zone declares that it will collect and process Personal Data, acknowledges that by ticking the box “I authorize the use of the data provided under the terms defined here and for the purposes set out” you certify that the information you provide is correct and true, that you intend to submit the requested data, and therefore expressly authorize the use of your Data by Bike Zone, exclusively for the purposes and purposes of the form you filled out, taking into account that:

a) The User authorizes the processing of said data and accepts access to them by Bike Zone Employees who carry out any of the activities necessary to provide the service, through electronic acceptance of these Terms and Conditions, which include the authorization of the Owner of data for collecting and processing your Personal Data;

b) The information will only be used to evaluate your request and in the context of any procedures related to the respective form.

c) The information database application software, which stores the data you provide, protects your personal data in accordance with applicable legislation.

d) It may be necessary to retain information provided before revoking your consent for the sole purpose established here, the procedure in this form.

11. Access links to other websites available at

When the user of the website accesses the Facebook, Twitter or Google access links, they will only be directed to the Bike Zone pages hosted on these servers and Bike Zone will never collect any type of personal data during the access these links.

Doubts? Get in touch.